Frequently Asked Questions

Q: Why should I choose YOLO Events

A: We are a family owned and run company, who take pride in every aspect of our business.  We only select the best quality products to hire for clients complete satisfaction and ensure our customer service is second to none all at competitive rates.  We always ensure all of our equipment is in the best condition for your event and we always pay careful attention to each and every detail.

 

Q: Do I need a reservation and when should I make it?

A: Yes a reservation is required to reserve any date and equipment.  We recommend securing your booking as soon as possible as available dates can change very quickly.  A 25% deposit of the total cost is required to confirm any reservation.

 

Q: What if my requirements change as my event nears?

A: Let us know as soon as possible, you can increase or decrease your required items up to one month before at this point your final balance is due and we will adjust your remaining balance accordinly.  Once your final balance has been paid you cannot then reduce your booking and increases to numbers would be subject to availability.

 

Q: What if I cannot see what I am looking for on your website?

A: Our inventory is continually expanding as we purchase new hire items or have bespoke items commissioned.  Please contact us to see if we can supply anything not currently listed.

 

Q: Can we pick up the items we hire from you?

A: We do not allow clients to collect any hire items as we want to ensure that the quality and condition of our products stay at their best so it is important that our staff deliver and set-up.

 

Q: What types of payments do you accept and when is payment due?

A: We accept Cash, Credit/Debit Cards or Bank Transfer (preferred).  25% is due immediately to confirm your booking with the remaining balance payable one month before your event.  A £100 returnable security deposit is payable with the final balance and will be refunded upon the collection of all hire items in an undamaged condition.  Your liability is not limited to £100 should damage/loss be beyond your security deposit.

 

Q: Will you set-up?

A: Yes we setp-up all items in accordance to your instructions that we will discuss and agree prior to your event.  We will make sure everything is perfect and exactly what you had envisaged.

 

Q: What kind of service can I expect?

A: The Best.

Based in Rhondda Cynon Taff, also cover:-

Blaenau Gwent

Bridgend

Caerphilly

Cardiff

Merthyr Tydfil

Monmouth

Neath Port Talbot

Newport

Torfaen

Vale of Glamorgan

 

 

 

Additional area's can be covered, please contact us for details.

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